Contact Information

Here you can find contact information for training queries.

Matters Regarding Contact Address
Training Admin Helpline: +4721062976 Only available outside office hours for urgent matters - if not urgent, create ticket in Zendesk.
Management issues - Manager Crew Training Optimization Marco.Tome.Brugger@norwegian.com
HOTAC/GT/DH issues Flight Deck: Zendesk (Crew Training)
Cabin: Zendesk (Crew Training)
CA FAM, REL & CMC Planning Linetrainingcash@norwegian.com
FD Line Training & -Check Planning Linetrainingfdsh@norwegian.com
CBT Support

If you have any technical issues regarding your CBTs, please check the following link: Pelesys FAQ. If you still haven`t been able to fix the problem with the previous link, contact:
Flight Deck: Zendesk (Crew Training)
Cabin: Zendesk (Crew Training)

TPMS Support

TPMS_support@norwegian.com

E-File - Documents - Reports - Prodefis - Pelesys - AQTV Flight Deck: Zendesk (Crew Training)
Cabin: Zendesk (Crew Training)
All Training Paperwork From Instructor Group Flight Deck: Zendesk (Crew Training)
Cabin: Zendesk (Crew Training)